Pass+ closes October 31, 2026 · 48 days left.
Pass+ shutdown guide

How to download your Pass galleries before October 31, 2026.

Whatever you choose next, get your photos and client lists out of Pass first. Here is what exports, what doesn't, and the steps to do it.

Start the guide
Time remaining48days until Pass+ closesLarge accounts can take days to download. Don’t leave it to the last week.

Step by step

  1. 01

    Make a list of the galleries you still need

    Go through your Pass account and note which galleries are still active for clients, which you must keep for your archive, and which can go. Most photographers find they need far fewer than they have.

  2. 02

    Download each gallery as a ZIP

    Open the gallery in Pass on desktop and use the download option to export all photos as ZIP files. If the gallery has scenes, they are preserved as subfolders inside the ZIP. Large galleries may be split into several ZIPs — keep them together, named by gallery.

  3. 03

    Export your gallery visitor lists as CSV

    Pass lets you export visitor information for a gallery, including names, project information and user type. Do this for every gallery you plan to keep live so you can re-invite clients later.

  4. 04

    Save what doesn't export automatically

    Pass states that coupon codes, marketing automations, gallery templates, letter templates, album proofing and sales campaigns don't transfer. Copy any text, prices and settings you'll want to recreate into a document now.

  5. 05

    Back up to two places

    Keep one copy on a local drive and one in cloud storage before Pass closes. Verify a few ZIPs open correctly.

  6. 06

    Pick where the live galleries go next

    Pic-Time offers Pass users an automatic transfer. If you mainly need proofing, favorites and downloads, PhotoCloud is a simpler option at €11 a month for 300 GB and unlimited galleries — and we'll move your first 10 galleries for you.

    How moving to PhotoCloud works
Moving from Pass? We’ll migrate your first 10 galleries free.Send us the ZIPs, we set them up in your PhotoCloud account with sections preserved. First 50 Pass photographers also get 2 months of Pro free.
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Simple pricing, in euros

First 50 Pass photographers get 2 months of Pro free. Prices exclude VAT. Cancel anytime.

Sign up free
Free05 GB · 3 galleries · never expires
Starter11 /mo300 GB · unlimited galleries
Pro25 /mo1 TB · proof watermarks · portfolio site